Designing Best Call Center Business PDF 58bb537b9

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Designing the Best Call Center for Your Business, 2nd Edition PDF




by Brendan B. Read : Designing the Best Call Center for Your Business, 2nd Edition

ISBN : #1578203139 | Date : 2005-01-04

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PDF-2b1ac | Designing the Best Call Center for Your Business examines all key aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups; f… Designing the Best Call Center for Your Business, 2nd Edition


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Designing the Best Call Center for Your Business, 2nd Edition by by Brendan B. Read

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